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We've Been There. We Can Help.

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“Once you choose hope,
everything’s possible.”
Who We Are

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About Us

Our Mission

Our mission is to educate, advocate, and encourage self-care for family members navigating the complex behavioral health systems to get their loved ones with mental health challenges good care. We are a team of family caregivers who believe that families know their loved ones best and should be involved in their care. We help amplify voices of families and bridge the communication between providers and families.


Why Families Come To Us

According to the National Institute on Mental Health (NIMH), one in five adults experience mental illness in a given year. While mental health impacts all communities regardless of race, ethnicity, gender or age- stigma and discrimination prevents millions of families from seeking education and help to support their loved ones dealing with mental health issues.

At FERC, we know first-hand that family members play a significant role in their loved one’s recovery and should be able to share beneficial information with the providers who are treating their loved one. Unfortunately, not all providers welcome caregivers to the table to hear how things are going at home. This is where FERC steps in. FERC helps to bridge this communication between providers and the families. We educate our families and work with providers so they can see their patient’s caregivers as allies instead of adversaries.

We offer a holistic approach to working with our families that include: (1) providing education so our families are well-informed about mental health diagnoses and treatment options; (2) equipping families to become stronger advocates with knowledge around HIPAA Laws and family/patient rights; and (3) supporting caregivers’ well-being as peer-listeners to mitigate burn-out and strengthen their self-care.

We have been called the carriers of hope. We hold the hope for our clients when they can’t fathom a hopeful future themselves.