Who We Are
The Family Education and Resource Center (FERC) is a family- centered program that provides free education, advocacy, and support to family caregivers of a loved one with mental health issues living in all regions of Alameda County. What makes FERC unique is that all of our staff have family or loved ones with mental health issues.
Since 2009, FERC has served over 20,000 families. We help families navigate complex systems and we educate family members about their rights/their loved one’s rights all while encouraging self-care through our dedication and compassion, as people who have walked similar paths.
FERC’s bi-lingual and bicultural staff offer culturally responsive programming and services to families living in all regions of Alameda County. We offer foundational resources that help guide and orient families and are translated in the county’s five threshold languages (English, Spanish, Vietnamese, Chinese, and Farsi). If we don’t have the in-house language capacity, we try our best to connect our families with available and appropriate resources in their preferred language. We also partner with culturally appropriate organizations to offer referrals to places that our families feel most comfortable receiving services. Our offices are located in Oakland, Fremont, and Livermore.
We’ve been there, and we can help.
FERC is a program of the Mental Health Association of Alameda County funded through Mental Health Services Act and operated under contract with Alameda County Behavioral Health.