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Resiliency

“Once you choose hope,
everything’s possible.”

Crisis Support Resource for Children/YA (0-17)

If you or someone close to you is experiencing a mental health crisis and may be imminently dangerous to others or self,
you should call 911.

If the person is in crisis, but the situation does not appear to be an emergency here are some resources:

UCSF Benioff Children’s Hospital Oakland (children under 12)

Staff is available 24 hours a day to respond to emergencies such as a child's suicide attempt or out-of-control behavior. Bring child in to be assessed in ambulance or, if it is safe, by car. The BERT (Behavioral Emergency Response Team) provides emergency room evaluations of children with suicidal ideation, behavioral crises, or possible need for a psychiatric hospitalization. The team will decide whether the child can return home or be admitted into a county contracted inpatient hospital.

510-428-3571 https://www.childrenshospitaloakland.org
Willow Rock Crisis Stabilization Unit (ages 12-17)

Provides short (up to 23.5 hours) drop-in services for adolescents experiencing a mental health crisis and who do not meet the criteria for hospitalization. Highly-skilled clinicians and counselors quickly assess the needs of each adolescent and provide interventions specially designed to return them safely to their homes, schools and neighborhoods. Youth who are at imminent risk of harm to self or others will be considered for admission to the adjoining acute inpatient program. Involuntary and voluntary.

510-483-3030 https://www.telecarecorp.com/willow-rock-center
Willow Rock Center-Psychiatric Inpatient Facility (ages 12-17)

Provides acute psychiatric inpatient services including 5150 holds ("5150" refers to an involuntary, 72-hour hold). Includes comprehensive evaluation and risk assessment, collaborative treatment planning with a recovery focus, crisis planning and prevention, supportive counseling, on a group and individual basis, medication evaluation and management and discharge planning. Accepts private insurance and Medi-Cal. Voluntary and involuntary.

510-895-5502 https://www.telecarecorp.com/willow-rock-center
Herrick Hospital - Alta Bates Medical Center (Berkeley)

Provides inpatient services for adolescents including 5150 holds ("5150" refers to an involuntary, 72-hour hold). There are three tracks available; mental health, eating disorders and dual diagnosis (mental health issues and drugs and/or alcohol addiction). Accepts private insurance and Medi-Cal. Voluntary or involuntary.

510-204-4405 https://www.sutterhealth.org/absmc/services
Crisis Support Service of Alameda County, 24-hour Crisis-line (all ages)

If the person is not willing to seek help, but is

  • a danger to themselves or
  • a danger to others or
  • gravely disabled because of a mental health issue

They may qualify for a “5150” (72-hour involuntary psychiatric hold and evaluation). If this is the case:

  • call 911 and tell them it’s a psychiatric emergency or
  • call the Berkeley Mobile Crisis Team or Crisis Response (program numbers listed above)

If the person is NOT in crisis and wants help:

  • If they have private medical insurance, call the insurance company and ask for a referral to a psychiatrist or a therapist
  • If they have Medi-Cal, Medi-Care or do not have any insurance, Alameda County Residents may call the ACCESS Program (Acute Crisis Care and Evaluation for System- wide Services) 1-800-491-9099 for referrals to a therapist, psychiatrist or other mental health resources
800-309-2131 800-SUICIDE
National Suicide Prevention, 24-hour hotline (all ages)
Berkeley Mobile Crisis Team

Provides mobile crisis response for Berkeley and Albany residents. Operates seven days per week 11 a.m. to 11 p.m. EXCEPT on Wednesday the hours are 4 p.m. to 11 p.m.

510-981-5254 https://www.cityofberkeley.info/ContentDisplay.aspx?id=15662
ACCESS Program (Acute Crisis Care and Evaluation for System-wide Service)

This is the number to call to be referred to all county mental health services. Open to all Alameda county residents. Offers services in Spanish and in 8 Asian languages.

If the person is not willing to seek help, but is

  • a danger to themselves or
  • a danger to others or
  • gravely disabled because of a mental health issue

They may qualify for a “5150” (72-hour involuntary psychiatric hold and evaluation). If this is the case:

  • call 911 and tell them it’s a psychiatric emergency or
  • call the Berkeley Mobile Crisis Team or Crisis Response (program numbers listed above)

If the person is NOT in crisis and wants help:

  • If they have private medical insurance, call the insurance company and ask for a referral to a psychiatrist or a therapist
  • If they have Medi-Cal, Medi-Care or do not have any insurance, Alameda County Residents may call the ACCESS Program (Acute Crisis Care and Evaluation for System- wide Services) 1-800-491-9099 for referrals to a therapist, psychiatrist or other mental health resources
800-491-9099